Frequently Asked Questions (FAQs)

At LexEdge, we are committed to providing exceptional support to ensure you get the most out of our platform. Explore our resources or get in touch with our support team for assistance.

LexEdge is an AI-powered legal practice management platform designed to enhance productivity, streamline workflows, and simplify case and task management. It helps by:

  • Automating repetitive tasks like document drafting, indexing, and analysis.
  • Providing secure, organized storage and advanced search for case files and documents.
  • Enabling seamless communication, task management, and client collaboration.
  • Offering tools for business development like CRM, lead generation, and a client portal.

LexEdge leverages advanced and secure technologies to deliver unmatched performance and reliability, including:

  • Private Large Language Models (LLMs): Customized AI for legal tasks.
  • Fine-Tuning and Retrieval-Augmented Generation (RAG): For personalized AI insights and efficient document management.
  • Cloud and Dedicated Servers: Secure and scalable infrastructure.
  • Data Encryption: Ensuring complete data protection at rest and in transit.
  • Offline Access and Real-Time Sync: Keep working even in low-connectivity areas like courts.

LexEdge offers a comprehensive set of features, including:

  • Case Management: Organize, search, and automate tasks for seamless workflows.
  • AI-Powered Search and Drafting: Instantly retrieve documents or draft contracts and pleadings.
  • Document Digitization and Storage: Convert physical files into indexed digital records.
  • Business Development Tools: CRM, professional website, lead generation, and client portals.
  • Secure Communication: Multi-channel notifications and secure collaboration tools.
  • Task Automation: Assign, prioritize, and track tasks automatically using AI.

Your data is protected using industry-leading security measures, including:

  • Encryption: All data is encrypted at rest and in transit.
  • Role-Based Access Control: Ensure only authorized personnel access sensitive data.
  • Audit Trails: Track user actions to ensure compliance and accountability.
  • Secure Mobile Apps: Powered by Samsung Knox for enterprise-grade security.
  • Private Hosting Options: For firms requiring full control over their data infrastructure.

Yes, you can stop using LexEdge anytime. Upon termination:

  • You will retain access to export your data securely.
  • LexEdge provides tools to ensure all your information can be downloaded before the account is closed.
  • For enterprise clients, we offer dedicated migration support to ensure no data loss.

LexEdge ensures your data remains secure, even in case of device loss:

  • Encrypted Local Storage: Data stored on your device is encrypted and requires authentication to access.
  • Remote Wipe Option: You can wipe all LexEdge data remotely to protect confidentiality.
  • Samsung Knox Integration (Enterprise Version): For enterprise clients, you can wipe the entire phone or tablet remotely for complete security.

LexEdge operates on a per-user, per-month pricing model:

  • For example, if you have 2 users, you will multiply the cost of the selected plan by 2.
  • Additional AI credits can be purchased separately if needed.

Contact us for enterprise-level pricing tailored to your needs.

For highly sensitive data, LexEdge recommends the fully hosted and white-label solution:

  • Host the platform on your infrastructure to maintain complete control over your data.
  • Utilize private AI and secure LLM models customized for your practice.
  • Benefit from enterprise-grade encryption and dedicated support for compliance.

Yes, LexEdge supports offline access to your data. The app:

  • Allows you to access documents, notes, and tasks offline.
  • Synchronizes changes in real time once connectivity is restored.

Yes, additional AI credits can be purchased as needed at INR 300 for every 500 credits. These credits enable advanced AI features like document drafting, analysis, and indexing.